Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of spdigital.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***e
I arrive with a very damaged box but the product without any type of damage, it seems that if I give the function to my baby, soft to the touch and only with the necessary power for the baby’s nail
M***s
I like it is exactly how the images I still do not use it, but it arrived faster than planned
L***o
As shown in the picture, very conforming, arrived super fast thank you
C***s
Product with good quality, equal to image. Waiting time less than expected
B***r
The saw is great for toddlers best
a***a
I arrive super fast and in good condition I still do not try it because my baby is not born yet but it looks good quality…
E***r
The packaging has arrived quite badly. We haven’t released it yet, I hope it works!
Customer
This product was received in a very short period of time and exactly as described. I recommend this seller.
J***n
Good product, fulfills its function… Very fast delivery… I arrived before the date ..
M***a
Very good, I loved.
I***k
Priyshov at the duet of zim’yatiy packing. Ale the plastic box itself, trimer pratsyu.
Customer
Many grease delivered in the stipulated time
A***r
Very useful and efficient
K***k
Works great! I like it👌🏻
I***r
Dans les 10 jours était אצלי produit comme l’image Bon produit
d***s
Amazing !
م***ي
On trial.
Customer
Very useful, if was for me to cut with a nail cutter I will take forever with my 10 week’s baby. I suggest use that while your baby is sleeping or take care with their eyes
R***v
Shvidko and zapityzak nigtiki dityin, Edine Duzhe vazko rut knigtiki on the fingers
T***a
Identical with the ad, I have not used yet but tested and it is working perfectly.
R***r
Excellent product price quality.
m***a
Excellent product!! Exceeded my expectations
f***r
Does not look bad quality versus value of the product arrived much earlier than indicated
g***d
All class function)) I am infected)
L***r
I haven’t tested yet, but it’s beautiful
E***z
Good product
М***а
Super. All pratsyu
A***E
I thank the seller very much. Good received in a very good packing and not damaged. Good as described very pleased and recommend others to buy from this shop.
E***o
It complies with the description does not damage the nutas of the bb
Customer
Very fast shipping. Working product. The only detail is that the case part of the case came over-scratched, as if it were a showcase, and the order came in mega dashed. At least it didn’t break. My camera is bad, so it didn’t focus so much on the risks.
B***s
I understand that it is a product to use in a baby but it is very weak, it has little power, I think it should improve in this aspect
M***9
I saw him praise for the nails of the baby but after the experience, sweet Baggins
N***o
Excellent arrived on time
F***n
Excellent product to replace the traditional nail clipper! I loved it! Arrived before the deadline.